Privacy Policy

GROWTH ASSOCIATES Co., Ltd. (hereinafter referred to as "the Company"), which operates this website, recognizes the importance of protecting personal information and strives to protect personal information based on the following policy.

1. Compliance with Laws and Norms
The Company shall comply with various laws and regulations concerning personal information protection and other social norms regarding the handling of personal information, and shall establish internal regulations and thoroughly disseminate them to officers and employees.
2. Secure Management of Personal Information
The Company shall appoint a personal information security manager to handle personal information and shall implement appropriate security measures to prevent loss, leakage, damage, unauthorized access, etc., of acquired personal information, and shall strive for strict management.
3. Acquisition of Personal Information
When collecting and acquiring personal information, the Company shall specify the purpose of use in advance and acquire it by lawful and fair means within the scope necessary for business.
4. Purpose of Use of Personal Information
The Company shall use acquired personal information within the scope of the purpose of use indicated at the time of acquisition and to the extent necessary for the performance of business.
5. Provision of Personal Information to Third Parties
The Company shall not provide or disclose personal information to third parties without the prior consent of the individual, unless required by law or other requests.
6. Disclosure, Correction, Deletion, Suspension of Use, etc., of Personal Information
If an individual requests disclosure, correction, deletion, suspension of use, etc., of personal information held by the Company, the Company will appropriately respond after confirming that the requester is the individual in question.
7. Revision of this Content
The Company shall review this policy as appropriate and strive for further improvement in its efforts to protect personal information.
If you have any opinions or questions regarding the Company's handling of personal information, please contact our customer service desk at store@the9closets.com. 
The above policy also applies to this website, and we will strive to protect personal information provided by customers. For the handling of personal information on this website, please also refer to "About Customer Information" below.

◆About Customer Information
Overview
This page describes the efforts of the9closets (hereinafter referred to as "this website") regarding the handling of personal information. We respect the privacy of all users (hereinafter referred to as "users") of this website, pay close attention to the management of users' personal information, and handle it in accordance with the following policy.

1) Personal Information
Personal information refers to information about an individual user that can identify the user by name, address, telephone number, email address, and other descriptions that constitute the information. Even if the information alone cannot identify the user, it also includes information that can be easily cross-referenced with other information and consequently identify the individual user.

2) Personal Information Management Manager
The following person shall be responsible for managing users' personal information.
Operating company name:株式会社グロウスアソシエイツ
Operating site name: the9closets
Personal information management manager: Equivalent to the person in charge in "Notation based on the Act on Specified Commercial Transactions" 

3) Purpose and Scope of Acquisition and Use of Personal Information
 1. Management of members and users
 2. Implementation of surveys, campaigns, monitoring projects, etc.
 3. Notification of matters necessary for the operation of this website (including those by email and SNS) 
 4. Advertising and promotion of products, etc., on this website, and solicitation of sales (including those by email and SNS)
 5. Sending email newsletters
 6. Packing and shipping of products, etc.
 7. Billing calculation and billing
 8. Provision of point services, etc.
 9. Publication of information posted by members and users
 10. Response to various inquiries, after-sales service
 11. Research and analysis of marketing data
 12. Creation of statistical materials to be provided to business partners
 13. Exercise of rights and fulfillment of obligations based on contracts and laws

4) Disclosure of Personal Information to Third Parties
In principle, users' personal information will not be disclosed to third parties without the consent of the user. It will be disclosed only if the user's consent is obtained after specifying the recipient and the content of the information to be provided.
However, in the following cases, registered content may be disclosed without the user's consent to the extent that it does not violate relevant laws and regulations.

  1. When it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them to perform duties stipulated by law, and obtaining the user's consent may hinder the performance of such duties.
  2. When disclosure of personal information is requested by a court, prosecutor's office, police, bar association, consumer center, or an organization with equivalent authority.
  3. When the user who provided the personal information explicitly requests disclosure or provision to a third party.
  4. When disclosure or provision is permitted by law.
  5. When this website reasonably determines that it is necessary to provide services to the user.


5) Disclaimer
In the following cases, the Company and this website shall not be liable for the acquisition of personal information by third parties.

  1. When the user himself/herself discloses personal information to a specific company using a function on this website or another means.
  2. When the individual is inadvertently identified by activity information or other information entered by the user on this website.
  3. When the user's personal information is provided to and used by external sites (including various SNS) linked from this website.
  4. When a person other than the user obtains information that can identify an individual (username, password, etc.) due to reasons not attributable to this website.


6) Outsourcing of Personal Information Processing
This website may entrust some or all of the operations involving personal information, such as payment processing, to external companies that the Company deems trustworthy.

7) Changes to Personal Information, etc.
In principle, users can request disclosure, correction, or deletion of personal information registered on this website only by the individual concerned. For specific methods, please contact the personal information management manager. Please note that we cannot respond to inquiries regarding personal information deleted based on the membership agreement.

8) Management of Personal Information
This website strives to implement appropriate security measures to prevent the loss, misuse, and alteration of personal information under its control. Personal information is stored in a secure environment that is not accessible to general users.